Frequently Asked Questions

Everything you need to know about our everlasting floral collections.

How long do Sparkly Roses last?

Our signature roses are specially treated to maintain their beauty indefinitely. Unlike fresh flowers, they are designed to be a permanent keepsake that never withers or dies.

What is your shipping policy?

We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days, and tracking information is provided via email as soon as your package departs our warehouse.

Are the roses made of real glass?

To ensure durability during shipping and longevity in your home, our roses are crafted from high-quality, iridescent polyethylene and finished with a protective coating to achieve that signature crystal-like sparkle.

Can I return my order if I change my mind?

Yes, we offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer gift wrapping and personalized messages?

Every Sparkly Rose comes in a premium gift box. During checkout, you can add a personalized gift message which we will print on a special card to include with your order.